FESCO Bill Online | Duplicate FESCO Online Bill Check 2025
Managing your electricity bills can be challenging, especially when physical copies are delayed or misplaced. To address this, the Faisalabad Electric Supply Company (FESCO) offers an online service that allows consumers to view and manage their bills conveniently.
This article provides a comprehensive guide on how to access your FESCO bill online, understand its components, explore payment methods, and utilize additional services offered by FESCO.
What is FESCO?
The Faisalabad Electric Supply Company (FESCO) is a leading public utility company in Pakistan, established in 1998. It is responsible for distributing and supplying electricity to approximately 5.4 million customers across eight districts in Punjab, serving a population of over 26 million. FESCO is renowned for its efficient operations, maintaining low distribution losses and high bill collection rates.
FESCO Main Offices
FESCO’s headquarters is located in Faisalabad, with regional offices in the following districts:
- Faisalabad
- Sargodha
- Mianwali
- Khushab
- Jhang
- Bhakkar
- Toba Tek Singh
- Chiniot
These offices handle customer services, billing inquiries, and technical support.
FESCO MAP
To locate the FESCO Head Office, refer to the map below:
What is the FESCO Bill Online?
The FESCO Bill Online service enables consumers to access their electricity bills via the internet. This platform allows users to view, download, and print duplicate copies of their bills, ensuring timely payments and uninterrupted service. It’s particularly useful if you’ve misplaced your bill or haven’t received it through the mail.
How to Check FESCO Online Bill?
To check your FESCO bill online, follow these steps:
- Visit the Official FESCO Website: Navigate to the official FESCO website.
- Locate the ‘Bill Inquiry’ Section: Find the section dedicated to bill inquiries.
- Enter Your Reference Number: Input your 14-digit reference number found on any previous bill.
- View Your Bill: Click ‘Submit’ to display your current bill.
- Download or Print: For record-keeping or payment purposes, download or print the bill.
Ensure you have your reference number handy, as it’s essential for accessing your bill online.
Areas Covered by FESCO
FESCO provides electricity to the following districts in Punjab:
- Faisalabad
- Sargodha
- Mianwali
- Khushab
- Jhang
- Bhakkar
- Toba Tek Singh
- Chiniot
Residents of these areas can utilize FESCO’s online services for bill inquiries and payments.
FESCO Peak and Off-Peak Times
Understanding peak and off-peak hours can help manage electricity consumption and reduce bills. FESCO’s peak hours are typically from 5 PM to 11 PM throughout the year. During these times, electricity demand and rates are higher. Consumers are encouraged to minimize usage during peak hours to conserve energy and lower costs.
Taxes on the FESCO Bill
Your FESCO bill online may include several charges and taxes:
- Energy Charges: Cost based on electricity consumption.
- Fuel Price Adjustment (FPA): Reflects changes in fuel costs for power generation.
- Tariff Rationalization Surcharge (TRS): Adjusts differences between NEPRA’s determined tariff and the government’s notified tariff.
- Financing Cost (FC) Surcharge: Covers debt servicing costs of Power Holding Private Limited.
- General Sales Tax (GST): A standard tax applied to the total electricity cost.
- TV Fee: A fixed charge supporting Pakistan Television (PTV).
Understanding these components can help in managing and anticipating your electricity expenses.
Payment Methods of FESCO Bill Online
FESCO offers multiple payment options for consumer convenience:
Online Payment Methods
- Internet Banking: Use your bank’s online portal or mobile app to pay bills.
- Mobile Wallets: Services like JazzCash and Easypaisa allow bill payments through their apps.
- Allied Bank’s myABL: Allied Bank customers can pay bills via the myABL internet and mobile banking platforms.
Offline Payment Methods
If you prefer traditional payment methods, you can pay your FESCO bill at:
- Banks – Payments can be made at designated branches of commercial banks.
- Post Offices – Many post offices accept FESCO bill payments.
- EasyPaisa and JazzCash Retailers – Walk into any nearby EasyPaisa or JazzCash retailer and pay your bill.
- FESCO Customer Service Centers – Visit a FESCO office to make payments and address billing issues.
FESCO Bill SMS Registration
To receive your FESCO bill via SMS, follow these steps:
- Visit the FESCO website and navigate to the bill inquiry section.
- Enter your 14-digit reference number in the provided field.
- Enter your mobile number in the SMS registration section.
- Click ‘Submit’ to complete the registration process.
Once registered, you will receive monthly bill notifications on your mobile phone.
How to Apply for a New FESCO Connection?
To apply for a new FESCO electricity connection, follow these steps:
- Visit the FESCO Website – Navigate to the “New Connection” section.
- Download the Application Form – Fill out the required details, including your CNIC, address, and property documents.
- Submit the Form – Visit the nearest FESCO office to submit the completed form.
- Inspection & Processing – FESCO will inspect the premises and approve the connection if all requirements are met.
- Connection Installation – Once approved, your new connection will be installed within the stipulated time.
How to Change the Name on Your FESCO Bill?
If you need to change the name on your FESCO bill, follow these steps:
- Obtain a Name Change Application Form – Available at FESCO offices or the official website.
- Provide Necessary Documents – Including CNIC, property ownership proof, and an affidavit.
- Submit the Application – Submit the completed form at the FESCO office.
- Verification & Processing – FESCO will verify the documents, and once approved, the name will be updated on your bill.
How to Lodge a Complaint Against FESCO?
If you experience issues such as billing errors, power outages, or meter tampering, you can file a complaint through:
- FESCO Helpline: Call 118 for immediate support.
- FESCO Complaint Centers: Visit your local FESCO office.
- Online Complaint System: Submit a complaint on the FESCO website.
- Pakistan Citizen Portal: Lodge complaints through the Citizen Portal App.
Final Words
Managing your FESCO bill online is simple and convenient. Whether you need a duplicate bill, new connection, or bill payment options, FESCO offers multiple ways to assist its consumers. Always stay updated with peak hours and tax details to manage your electricity costs effectively.