GEPCO Bill | Check Duplicate GEPCO Online Bill in 2025
Managing your GEPCO bill is now more convenient with the online bill checking system. Consumers can quickly view, download, and pay their bills without visiting physical offices, ensuring timely payments and avoiding disconnections.
This guide provides a complete overview of GEPCO online bill services, including how to check and pay bills, find your reference number, register complaints, and explore energy-saving tips. Whether you need a duplicate bill, details on peak hours, or online payment options, this article covers everything you need to know.
What is the GEPCO?
Gujranwala Electric Power Company (GEPCO) is a major electricity provider in Pakistan, supplying power to millions of consumers in Gujranwala and surrounding areas. It operates under the authority of the National Electric Power Regulatory Authority (NEPRA) and is responsible for distributing electricity, billing, and maintaining the power infrastructure.
What is the GEPCO Bill?
A GEPCO bill is the monthly electricity invoice issued to consumers based on their energy consumption. This bill includes details such as unit consumption, meter readings, taxes, surcharges, and applicable penalties. The bill can be paid online or through designated offline channels.
How to Check GEPCO Online Bill?
Checking your GEPCO online bill is now easier than ever. Follow these simple steps:
- Visit the official GEPCO bill checking website or use this link: GEPCO Online Bill.
- Enter your 14-digit reference number or customer ID.
- Click the “Submit” or “Check Bill” button.
- Your current bill details will be displayed on the screen.
- Download or print the bill for future reference.
How to Find Your Reference Number?
To check your GEPCO bill online, you need your reference number, which can be found:
From Previous Bills: The reference number is located at the top left corner of your past GEPCO bills.
By Contacting Customer Service: You can call the GEPCO helpline or visit a customer service center to retrieve your reference number.
Areas Covered by GEPCO
GEPCO serves a wide range of areas, ensuring seamless electricity distribution in:
Service Regions
- Gujranwala
- Hafizabad
- Sialkot
- Narowal
- Mandi Bahauddin
- Gujrat
Operational Circles
- Gujranwala Circle
- Sialkot Circle
- Gujrat Circle
- Hafizabad Circle
New Connection/ Transfer of Connection from GEPCO
If you need a new electricity connection or want to transfer an existing connection, follow these steps:
- Visit the nearest GEPCO office or apply online.
- Submit required documents, including CNIC, property documents, and previous bill copies.
- Pay the processing fee.
- GEPCO will inspect the location and approve the connection.
- The new meter will be installed after verification.
GEPCO Peak & Off-Peak Hours
To save electricity and lower bills, understanding peak and off-peak hours is crucial:
| Time Slot | Rate Category |
| 6:00 PM – 10:00 PM | Peak Hours (Higher Rates) |
| 10:00 PM – 6:00 PM | Off-Peak Hours (Lower Rates) |
Using electricity during off-peak hours reduces costs significantly.
How to Save Electricity and Reduce GEPCO Bill?
Here are some tips to reduce your GEPCO bill:
- Use LED lights instead of incandescent bulbs.
- Turn off unnecessary appliances when not in use.
- Use energy-efficient air conditioners and refrigerators.
- Avoid heavy appliance usage during peak hours.
- Regularly maintain electrical devices for efficiency.
GEPCO Customer Services
GEPCO offers multiple customer support services, including:
- Call Center Support: Dial 118 for immediate assistance.
- Online Complaint System: Register issues via the official website.
- SMS Alerts: Subscribe to bill and outage notifications.
How to Register Complaints about GEPCO?
To register a complaint:
- Visit the GEPCO Complaint Management System (CCMS).
- Provide your reference number and issue details.
- Submit your complaint and note the tracking number.
- Follow up through the GEPCO helpline or website.
GEPCO Bill Components and Taxes
Your GEPCO bill consists of multiple charges and taxes:
- Fuel Price Adjustment (FPA): Adjustments based on fuel cost fluctuations.
- Financing Cost Surcharge (F.C. Surcharge): A small surcharge for financial adjustments.
- General Sales Tax (GST): Government-imposed tax on electricity consumption.
How to Pay the GEPCO Bill?
There are multiple payment methods available:
Online Payment Methods:
- Internet Banking (HBL, UBL, MCB, etc.)
- Mobile Wallets (EasyPaisa, JazzCash, Nayapay, etc.)
- ATM Machines (Select “Bill Payment” option)
Offline Payment Methods:
- Bank Branches: Pay at designated commercial banks.
- Post Offices: Submit your bill at the nearest post office.
- Customer Service Centers: Walk into a GEPCO center for payment.
GEPCO Management Information System (MIS)
The GEPCO MIS is an online portal where consumers can:
- View real-time billing information.
- Check historical bill records.
- Monitor electricity consumption trends.
GEPCO Net/Green Meters System
GEPCO supports Net Metering, allowing customers to:
- Install solar panels and sell excess electricity.
- Reduce electricity bills by generating their own power.
- Contribute to a greener environment.
Conclusion
Checking your GEPCO online bill is now quick and simple. With multiple payment methods, online complaint systems, and energy-saving tips, managing your electricity expenses has never been easier. Always check your bill on time and use electricity wisely to save costs.