HESCO Bill | Check Duplicate HESCO Online Bill in 2025
Managing your electricity bills can be challenging, especially when physical copies are delayed or misplaced. To address this, the Hyderabad Electric Supply Company (HESCO) offers an online service that allows consumers to view and manage their HESCO bills conveniently.
This article provides a comprehensive guide on how to access your HESCO online bill, understand its components, explore payment methods, and utilize additional services offered by HESCO.
About HESCO
The Hyderabad Electric Supply Company (HESCO) is a public utility company responsible for distributing and supplying electricity to the Hyderabad region and surrounding areas. Established in 1998, HESCO serves over 1.1 million consumers across 12 districts in Sindh, excluding Karachi. The company is committed to providing reliable electricity and excellent customer service.
HESCO Circles
To ensure efficient operations and customer service, HESCO has divided its jurisdiction into four operational circles:
- Hyderabad Circle: Comprises 4 divisions and 16 sub-divisions.
- Laar Circle: Includes 5 divisions and 19 sub-divisions.
- Nawabshah Circle: Consists of 3 divisions and 21 sub-divisions.
- Mirpurkhas Circle: Encompasses 3 divisions and 13 sub-divisions.
This administrative structure enables HESCO to manage its services effectively across its coverage area.
HESCO Online Bill Information
The HESCO online bill service allows consumers to access their electricity bills via the internet. This platform enables users to view, download, and print duplicate copies of their bills, ensuring timely payments and uninterrupted service. It’s particularly useful if you’ve misplaced your bill or haven’t received it through the mail.
How to Check the HESCO Bill Online?
To check your HESCO bill online, follow these steps:
- Visit the Official HESCO Website: Navigate to the HESCO bill portal.
- Enter Your Reference Number: Input your 14-digit reference number found on any previous bill.
- View Your Bill: Click ‘Submit’ to display your current bill.
- Download or Print: For record-keeping or payment purposes, download or print the bill.
Ensure you have your reference number handy, as it’s essential for accessing your bill online.
HESCO Online Bill Payment Options
HESCO offers multiple payment options for consumer convenience:
Bill Payment via Banking Channels
- Internet Banking: Many banks offer online bill payment services through their internet banking platforms.
- Mobile Banking Apps: Banks provide mobile apps that allow users to pay their HESCO bills directly from their smartphones.
- ATMs: Automated Teller Machines (ATMs) of various banks facilitate bill payments.
Bill Payment via Mobile Apps
- JazzCash: Users can pay their HESCO bills through the JazzCash app by selecting ‘Pay Bills’ and choosing ‘HESCO’ as the biller.
- Easypaisa: The Easypaisa app allows bill payments by selecting ‘Bill Payments’ and then ‘HESCO’.
- myABL App: Allied Bank myABL app provides a convenient platform for paying HESCO bills online.
HESCO Peak Hours
Understanding peak hours can help manage electricity consumption and reduce bills. HESCO’s peak hours are:
- April to October: 6:30 PM to 10:30 PM
- November to March: 6:00 PM to 10:00 PM
During these times, electricity demand and rates are higher. Consumers are encouraged to minimize usage during peak hours to conserve energy and lower costs.
Taxes in HESCO Bill
Your HESCO bill may include several charges and taxes:
- Fuel Price Adjustment (FPA): Reflects changes in fuel costs for power generation.
- Tariff Rationalization Surcharge (TRS): Adjusts differences between NEPRA’s determined tariff and the government’s notified tariff.
- Financing Cost (FC) Surcharge: Covers debt servicing costs of Power Holding Private Limited.
- General Sales Tax (GST): A standard tax applied to the total electricity cost.
- TV Fee: A fixed charge supporting Pakistan Television (PTV).
Understanding these components can help in managing and anticipating your electricity expenses.
HESCO Net Metering
HESCO offers net metering services, allowing consumers with renewable energy installations (like solar panels) to sell excess electricity back to the grid. This system not only reduces your electricity bill but also promotes the use of clean energy. To apply for net metering, visit the official HESCO website and follow the application guidelines.
New Connection or Transfer Procedure
To apply for a new connection or transfer an existing one:
- Obtain the Application Form: Available at HESCO offices or the official website.
- Complete the Form: Provide necessary details, including personal information and premises location.
- Submit Required Documents: Attach copies of CNIC, proof of ownership or tenancy, and other relevant documents.
- Submit the Application: Visit the nearest HESCO office or apply online via the HESCO website.
- Survey & Processing: HESCO officials will conduct a site survey and process the application.
- Connection Approval & Installation: Upon approval, the connection will be installed, and electricity supply will commence.
HESCO Helpline & Customer Support
For complaints, queries, or emergency assistance, HESCO provides multiple contact options:
HESCO Helpline Numbers
- Complaint Center: 118
- SMS Complaint: 8118
- WhatsApp Support: 0304-0110118
- Email Support: [email protected]
HESCO Regional Offices
HESCO has several regional offices to facilitate consumers. Here are some key locations:
- Hyderabad Office: HESCO Headquarters, WAPDA Colony, Hyderabad.
- Nawabshah Office: Circular Road, Nawabshah.
- Mirpurkhas Office: Near Railway Station, Mirpurkhas.
Consumers can also visit their nearest HESCO customer service center for in-person assistance.
Final Thoughts
HESCO’s online bill checking and payment system makes managing electricity bills easier and more efficient. By utilizing online services, mobile banking, and digital payment platforms, consumers can ensure timely payments and avoid service disruptions.