MEPCO (Multan Electric Power Company) is committed to providing quality customer service to its consumers. If you have any emergency or need to register a complaint about electricity, load shedding schedule, or meter tracking, you can easily do so by calling the MEPCO helpline number at 0800-63726. The customer service team is available to assist you with any questions or concerns you may have.
If you are not satisfied with the service provided, you can escalate your complaint through various channels. You can call the contact center at 118 or send a text message to 8118. If you feel that your complaint was not handled to your satisfaction, you can send a written complaint to the Head of Quality & Assurance at MEPCO helpline.
Customer satisfaction is of utmost importance to MEPCO. The staff are trained to handle complaints efficiently and fairly. You can submit a complaint either verbally or in writing. It is recommended that you submit your complaint in writing as this will help ensure the accuracy of the information and resolve the complaint quickly. You can also attach any relevant documents to support your complaint.
MEPCO has customer service centers located in all its regions. If you have any questions or concerns, you can visit your nearest service center or call the appropriate helpline number. The customer service centers are listed below:
|Dera Ghazi Khan||064-9239229|
|Rahim Yar Khan||068-9230160|
If you want to register a direct complaint with the CEO of MEPCO, you can call 0333-762579.
MEPCO staff members are available to assist you with any questions or concerns you may have. You can find their contact information in the staff telephone directory listed below:
|Name||Designation Office||Direct Line||Cell Number|
|Bashir Lal Gill||PA to CEO||061-9220222||0333-6142149|
|Abdul Rashid Tariq||Chief Executive Officer||061-9220222||0345-4401111|
|Mian Yousaf Iqbal||Staff Officer||061-9220205||0300-8730910|
MEPCO provides services in various departments to its consumers. Some of the services provided include MIS system, load shedding updates, application for long-term advances, dashboard, date and statistics, legislation, pension cases and retirements, regional training center, email addresses, and user’s manual. If you have any questions or concerns, you can call the helpline number at 061-9220273.
If you need a duplicate copy of your MEPCO Bill, you can easily get it online for free. There is no need to call the helpline number for this service.
In conclusion, MEPCO is committed to providing its customers with the best possible service. If you experience any issues or have complaints about your electricity service, you can reach out to the MEPCO helpline number 0800-63726, or any of the other contact numbers provided. Additionally, you can also escalate your concern to the head of Quality & Assurance at MEPCO, or visit one of the customer service centers in your region. MEPCO’s staff is ready to assist you with resolving any issues you may have. You can also find the contact information for MEPCO staff, including their designations, office direct line, and cell numbers, for easy access to the help you need.